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Archive for May, 2013

Punjab Citizen Relations Bureau

Citizen Relationship Management – Proactively Engaging Citizens in Public Governance

Last year, I had put together an outline for a proactive model to engage citizens for public governance using information technology while ensuring the model doesn’t ruffle too many feathers in the pragmatic public administration that generally loves status quo.  The presentation, linked below from this article, was put together at the request of senior […]

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